Help Center

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Zendesk Products

Zendesk Support

Zendesk Support – A platform for handling customer support operations and offers support by email, mobile, social media and voice with complete data reporting and 90+ integrations.

Zendesk Chat

Zendesk Chat enables your customers to live chat with your agents. It also offers expanded chat capabilities, like multiple conversations and inter-agent chat, while integrating with your existing Support ticketing workflow.

Zendesk Guide

Guide enables you to provide end users with a complete self-service support option and empowers agents to better help customers. Using Guide you can create a help center that includes: Branded customer-facing support site. Knowledge base, for publishing self-service content.

Zendesk Explore

Zendesk Explore features a prebuilt Search dashboard that helps you understand how your customers interact with your help center, including what they're searching for and how successfully they find answers.